Last updated: 24 June, 2026
Welcome to the RRZ website. These Terms and Conditions explain the rules for using our website, contacting us, requesting services, and interacting with our content.
By using this website, you agree to these Terms and Conditions. If you do not agree with them, please do not use this website.
1. About RRZ
RRZ provides software, website, digital, hosting, support, and related technology services.
For the purposes of these Terms, “RRZ”, “we”, “us”, and “our” refer to RRZ. “You” and “your” refer to any person, company, client, visitor, or user who accesses this website or communicates with RRZ.
2. Use of This Website
You may use this website for lawful purposes only.
You agree not to:
- Use this website in a way that may damage, overload, or disrupt it.
- Attempt to gain unauthorised access to any part of the website, server, systems, or data.
- Copy, scrape, reproduce, or reuse website content without permission.
- Submit false, misleading, harmful, or unlawful information through any form.
- Use the website for spam, malicious code, or any unauthorised commercial activity.
We may restrict or block access to the website if we believe these Terms are being breached.
3. Website Content
The content on this website is provided for general information purposes only.
We try to keep the information accurate and up to date, but we do not guarantee that all content will always be complete, current, or error-free.
Any information about our services, projects, pricing, or capabilities is subject to change without notice.
4. Our Services
RRZ may provide services including, but not limited to:
- Website design and development
- Custom software development
- Mobile and web applications
- Hosting and maintenance
- Technical support
- Digital strategy and consulting
- Integrations, automation, and related digital solutions
Any services requested from RRZ will be subject to a separate quote, proposal, agreement, statement of work, or written confirmation.
If there is a conflict between these website Terms and a signed agreement or accepted proposal, the signed agreement or accepted proposal will apply to the specific work covered by that agreement.
5. Quotes, Proposals, and Project Work
Quotes and proposals provided by RRZ are based on the information available at the time.
Unless stated otherwise:
- Quotes are valid for the period stated in the quote.
- Timelines are estimates and may change depending on feedback, approvals, dependencies, scope changes, third-party services, or client delays.
- Work outside the agreed scope may be quoted separately.
- Additional features, changes, revisions, integrations, or support may result in additional costs.
- RRZ may require deposits, staged payments, or upfront payment before work begins or continues.
6. Client Responsibilities
To help us deliver work properly, clients are responsible for providing accurate information, content, access, feedback, approvals, and decisions within reasonable timeframes.
Client delays may affect delivery dates, availability, cost, or project priority.
You are responsible for ensuring that any content, images, documents, data, branding, or material you provide to RRZ is accurate, lawful, and that you have the right to use it.
7. Payments
Payment terms will be set out in the relevant quote, invoice, proposal, or agreement.
Unless otherwise agreed in writing:
- Payments must be made by the due date shown on the invoice.
- RRZ may pause work, support, hosting, or access if payments are overdue.
- Late payments may delay delivery or release of work.
- Fees already paid may not be refundable where work has already been completed, started, allocated, or delivered.
8. Third-Party Services
RRZ may use, integrate with, or recommend third-party services such as hosting providers, payment gateways, plugins, APIs, email services, analytics tools, maps, software libraries, and other platforms.
Third-party services are subject to their own terms, pricing, availability, limitations, and privacy practices.
RRZ is not responsible for failures, outages, changes, price increases, limitations, security incidents, or decisions made by third-party providers.
9. Intellectual Property
Unless otherwise agreed in writing, all content, designs, graphics, layouts, code, documentation, concepts, branding, and material created or owned by RRZ remain the intellectual property of RRZ until all agreed payments have been made.
Once full payment has been received, ownership or usage rights for the agreed deliverables will be handled according to the relevant quote, proposal, or agreement.
RRZ may reuse general knowledge, methods, frameworks, libraries, components, code patterns, ideas, and experience gained during projects, provided we do not disclose your confidential information.
10. Portfolio and Marketing Use
Unless otherwise agreed in writing, RRZ may refer to completed work in its portfolio, proposals, website, social media, or marketing material.
This may include the client name, project type, screenshots, general project description, and public-facing results.
We will not knowingly publish confidential information without permission.
11. Confidential Information
Both RRZ and the client may receive confidential information during discussions or project work.
Confidential information should not be shared with outside parties unless required to deliver the service, required by law, already public, or agreed in writing.
12. Privacy and Personal Information
RRZ respects privacy and handles personal information responsibly.
When you contact us, submit a form, request a quote, or work with us, we may process information such as your name, email address, phone number, company details, project information, and communication history.
We use this information to respond to enquiries, provide services, manage client relationships, issue quotes or invoices, and improve our services.
More detail may be provided in a separate Privacy Policy.
13. Security
We take reasonable steps to keep our website, systems, and services secure.
However, no website, system, email, hosting environment, or internet-based service can be guaranteed to be completely secure or uninterrupted.
You are responsible for keeping your own login details, passwords, accounts, and systems secure.
14. Website Availability
We aim to keep this website available and working properly, but we do not guarantee uninterrupted access.
The website may be unavailable from time to time due to maintenance, updates, hosting issues, technical problems, internet disruptions, security measures, or circumstances beyond our control.
15. Limitation of Liability
To the maximum extent permitted by law, RRZ will not be liable for any indirect, incidental, special, or consequential loss arising from your use of this website or services.
This may include loss of profits, loss of data, loss of business, loss of goodwill, downtime, or reliance on website content.
Nothing in these Terms limits any rights or protections that cannot legally be excluded.
16. External Links
This website may contain links to third-party websites or services.
These links are provided for convenience only. RRZ does not control and is not responsible for third-party websites, content, terms, privacy policies, or services.
17. Changes to These Terms
RRZ may update these Terms and Conditions from time to time.
The updated version will be posted on this website with a revised “Last updated” date. Continued use of the website after changes are posted means you accept the updated Terms.
18. Governing Law
These Terms and Conditions are governed by the laws of the Republic of South Africa.
Any disputes will be handled according to South African law, unless otherwise agreed in writing.
19. Contact Us
For questions about these Terms and Conditions, please contact RRZ:
Email: hello@rrzsa.com
Phone: +27(0)41 373 0622
Address: 6 Ascot Rd, Mill Park, Gqeberha, 6001